Frequently Asked Questions & Expert Advice
Prepare for your extraordinary China journey with clarity. Explore our most frequently asked questions to find the precise details you need. For bespoke inquiries or personalized assistance, our travel experts are just a message away.
Absolutely. WeTrip is a U.S.-registered company (California) and an official partner of China Tourism Group (CTG)—China’s largest state-owned travel enterprise. We are part of WeBuy Global Ltd. (Nasdaq: WBUY), providing you with international service standards and financial security.
Visa: 40+ countries enjoy 15-30 day visa-free entry (2025-2026). For visa applicants: valid passport (6+ months validity), completed form, and WeTrip confirmation letter (we provide full guidance).
Cash/Cards: Visa/Mastercard work in major cities; Alipay/WeChat Pay are widely accepted (we assist with setup). Carry small CNY cash for rural/small shops.
Customization: 100% flexible — adjust destinations, schedule, activities to your needs.
Vehicles: Private licensed options (sedans/minivans for small groups, SUVs for scenic routes, 9–18 seat minibuses for large groups) — all air-conditioned with insured drivers.
Hotels: 3★ to 5★ handpicked properties (clean, convenient) with upgrade options (boutique/luxury) available.
Insurance: Basic travel insurance (medical, accident, luggage) is included; premium upgrades available.
Flights: Optional add-on service — we book international flights (exclusive discounts) and coordinate with your itinerary, including airport transfers.
All WeTrip guides are government-licensed professionals with a minimum of 5 years of experience. They are not only fluent in English but are also local history and culture experts, ensuring you get an insider’s perspective, not just a standard tour.
We provide all our guests with a complimentary eSIM or portable Wi-Fi guidance to ensure you stay connected. Our team will also help you set up essential apps like WeChat Pay or Alipay for a smooth local experience.
1. Booking Process
Step 1: Submit your travel preferences.
Step 2: Receive a personalized itinerary from our experts.
Step 3: Confirm your booking by placing a deposit.
2. Payment Methods
We offer secure payment options, including major credit cards, PayPal, and international bank transfers.
3. Refund & Cancellation Policy
IMPORTANT NOTICE (Invitation Letter Clause):
Invitation Letter Clause: Cancellations will NOT qualify for a free or full refund solely on the basis of
personal reasons once the Invitation Letter has been issued. This condition applies to both Group and
Private tours, regardless of the timeline below.
Group Tour
- 22+ Days Pre-departure: Full refund of all payments made.
- Within 22 Days: The deposit is non-refundable. (Exceptions for documented visa rejection or illness).
Private Tour
- 30+ Days Pre-departure: Enjoy free cancellation (inclusive of the 30th day).
- Within 30 Days: Please contact your consultant for specific terms based on your bespoke arrangements.